Free family support service
All members automatically have access to a free support service called the Family Assistance Service or Reality Access from Sanlam. It’s a lifestyle and rewards programme designed to reward you for living a financially responsible life and it empowers you with the knowledge and tools you need to get financially fit. The benefits of this programme are as follows:
Reality Access for SGR Benefits Table
Make your money go further with discount coupons on a variety of groceries.
Monthly shopping discount codes via SMS, redeemable at Shoprite and Checkers. Subject to the provision of contact details.
Ivy Online education platform
Access a free online supplementary education platform based on the CAPS curriculum for Grades 8 to 12. Access free e-books, videos, podcasts and quizzes.
Sign up for replacement schooling at discounted rates with Ivy Academy. Qualified teachers will assist you in studying for the NSC (National Senior Certificate) or Cambridge qualification.
Materials and content are optimised for low bandwidth and data usage to provide support for up to six learners per family.
Burial Repatriation &
Arranging transport of mortal remains to final funeral home in South Africa.
Assistance with funeral arrangements.
24/7 Legal advice helpline manned by qualified in-house attorneys.
Assistance with standardised legal documents and direct legal consultation.
Referrals for face-to-face legal help, with the first 30 minutes free, as well as one free letter of demand and one free telephone call made on member’s behalf
Emergency Medical Response
24/7 Emergency helpline for you, your spouse and children while waiting for emergency services.
Emergency medical assistance and transportation by road or air in case of life-threatening situations.
Safe removal of children from accident scene and administering of life-saving medication.
Trauma, Assault &
24/7 Emergency helpline for you, your spouse and children for trauma, assault and exposure to HIV.
Medical treatment for bodily injury caused by assault
24/7 Trauma, assault and HIV support immediately after accidental or violent exposure
Telephonic assistance for general, non-emergency medical consultation and advice
Wealth Sense Portal
Online calculators and tools.
Information relating to finances, safety and health
Sanlam dedicated call-centre details:
Call: 0860 732 548 or 9